FAQ

What are the measurements of the Backdrops?

  • Backdrops are approximately 72" X 80"

What are the measurements of the Wraps?

  • Wraps are approximately 15" X 58" (always wide enough for wrapping)

When can I expect my order?

  • Most U.S. orders are shipped Priority and/or First Class and will take 2-3 days to arrive
  • If you have an urgent order, please email us right after you place your order. We can try our best to accommodate! 
  • International orders vary, some orders can take up to 30 days to arrive

What is your return/exchange policy?

  • If you are not 100% satisfied with your purchase, you can return the products and get a full refund or exchange the product for a similar one. You can return a products for up to 30 days form the date you purchased it. Please email us if you'd like to receive a return label (myfreebirdshoppe@gmail.com)

Do you ship internationally?

    • Yes, but we currently aren't shipping to Asia, Africa, and certain areas of Europe due to the shipping carriers not supporting some addresses. We are currently trying to resolve this issue in hopes of future shipping across the globe. If you have any questions regarding shipments to an international address, please email us: myfreebirdshoppe@gmail.com